The Admin Password or the Database Password is lost how can we get access to the system again?
Kindly share your valuable views here.
Thanks in advance.
If you lost your admin password or the database password you can find a script in your installation folder of SAP Customer Checkout for both passwords. If the default folder is not changed the files can be found here: C:\SapCustomerCheckout_X:X*
For resetting the Admin Password use following file: reset_admin_password.bat
For resetting the Database Password use following file: reset_database_password.bat
Running the script for the admin password you will be asked for the database password and vice-versa.
If you running SAP Customer Checkout 1.0 SP03 and above an additional User (RAdmin) is created during the Installation with the same initial password you set for the Admin User. With the RAdmin user, you can view and change only the configuration and as a result you are able to reset the password for the Admin and other users. Therefore you have to logon with the RAdmin user, go to settings, and switch to tab “User”, select the Admin, go to details and reset the initial password of the Admin user. Save your changes and afterwards it should be possible to log on again with the Admin user.
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