Non-printed correspondences which were created during the dunning letter are not deleted during the dunning reversal.
You use the component "Contract accounts receivable and payable".
Usually, the dunning activity run and the respective print run is executed directly one after another. When you cancel a dunning, there are no non-printed correspondences. As a default, the deletion of such entries is not provided during the dunning reversal.
Create a function module as described in the attached correction instructions and define this as a customer-specific function module for call-up point 0395.
Make sure that several function modules can be called for call-up point 0395. Call Transaction SM30 for table TFKFBM and set indicator "Additional function" for call-up point 0395. This is a modification which is delivered with Release 4.71 in the SAP standard system.
Test the function:
- Are the desired entries deleted from the correspondence history?
- Do already printed entries continue to exist in the correspondence history?
For Release 4.71, one such function module with the name FKK_SAMPLE_0395_DELETE_CC is delivered as a default.
With this note, SAP makes a back-up for the implementation of the functions available within the general support. The authority for the customer-specific function module is with the customer.