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Job Summary

Post Author : State Treasurer's Office
Post Date : 10 Oct 2016 10:34 pm
Company Name :
Job Location : US
Function Area : Project Manager, SAP Office, SAP User Experience (UX)
Experience Min. 3 Years
Max. 0 Years
Key Skills : Project Management, SAP

Job Description

Serves as a liaison between the IT Division and STO's business areas interacting with end users to identify and document business requirements, to determine the best alternative/approach, to develop quality programs and detailed test plans, and to ensure all users are provided with adequate training. Serves as a subject matter expert involving highly technical content, programs and/or applications performing process analysis by dissecting problems and suggesting possible solutions. Performs process re-engineering, re-design and simulations, as needed. Conducts feasibility assessments, identifies technical options and offers advice and assistance related to complex programming and software development activities. Provides project management support to include creation of project plans and schedules, monitoring and tracking of progress in completing tasks, identification and prompt resolution of issues and proper closure of a project. Conducts regular project team meetings and provides timely status reports to all stakeholders. Ensures compliance with all State and agency project management standards .Acts as a technical project manager in order to provide technical expertise to projects when needed. Develops functional specifications. Develops program and system documentation that meets agency standards and end-user requirements to include flowcharts, user manuals, etc. Leads implementations and trains staff as the department converts to using modern technologies such as virtualization and SharePoint.Diagnoses and repairs moderately complex to complex technical problems in response to user reported incidents to include recording, tracking, monitoring and resolving issues in a timely manner.Ensures rigorous application of the agency's information security/privacy policies, principles and practices in the design, delivery and implementation of solutions for end users.Reviews network activity to identify changes and trends in order to forecast future needs. Identifies access and network problems and coordinates with appropriate business partners to correct these problems. Rotates being on-call during business and non-business hours.

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