Getting an error message "You are not authorized to launch the workitem" when a substitute user is active on UWL and tries to approve a workitem of main user.
First of all, you need to determine that how many users is this setting actually require in an organizational unit. For example, the substitution functionality is generally used by managers and end users who are at the level of manager position or higher. Therefore in case of mass change, you could write a custom report and run it as a background job.
But If there are limited users, you could follow manual setting change:
Note:The "Personal Workflow Settings" dialog box in the Business Workplace has a button at the bottom for "Default values".
If a user clicks this button, the "Adopted Substitutions" option gets unchecked and the user will start having the issue again.
So in this case of substitutions, it's mandatory to have checkbox “Also display workitems of Adopted substitution” set.
The above error is occuring because the substitute user is not authorized to reserve and lock the workitem. Only an authorized user is allowed to approve a workitem.
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