Kindly let me know if there is a transaction in which we can check for the orders that not not physically shipped from the warehouse in SAP R/3.
We had a scenario like the order was processed in the system and it was PGI's and INV'd the next day but was not physically shipped and the goods was in the warehouse for 2 weeks.
Due to this customers are disappointed. Kindly let me know if there is a way to solve this.
I am truly hoping you can assist us as the way we are dealing with this now hinders our productivity on a daily basi