a) While running the Extended Notifications in a system to send the notifications about new working items to another user but there is no notification email to arrive in user’s inbox.
b) check application of log from the transaction SLG1 and see errors:
c) HTTP error 404 or 403while creating a message (Message no. SWN065)
d) The Error occurs by creating message (Message no. SWN032)
Problem in details:
1 Schedule the report SWN_SELSEN as background job for sending notifications for the new working items.
2 The user are not able to receive notification emails. It is needed to check application log from transaction SLG1 and check for some errors in log relating "HTTP error 404 when creating message" or "HTTP error 403 when creating message".
The cause is:
a) One or more services that is listed below are not active
d) SHORTCUT (BC)
e) SHORTCUT (Public)
f) 'Start BSP' flag of controller "main.do" of BSP application "SWN_MESSAGE1" is still unchecked.
Open transaction SICF and activate the required services.
Path: default_host > sap > bc > bsp > sap > swn_message1
Path: default_host > sap > bc > bsp > sap > swn_wiexecute
Path: default_host > sap > bc > workflow > shortcut
Path: default_host > sap > public > bc > workflow >shortcut