I have a purchasing agent who when creating a PO her vendor address does not default whereas another purchasing agent has the address default for the same mat'l vendor combination. They both have the same user roles and profiles and their "personal settings" in ME21N are the same.
The error occurs, the agent who does not have the vendor address default, when she goes into ME21N and hits "ENTER" with no fields populated she then gets the message "Enter a vendor". She enters the vendor # and hits enter. Then she gets the pop up "Internal error-ADDR_INSERT call error". Any suggestion on how to get this user to have her vendor address default?
Thanks in advance for any help.