The user had reported an issue where he couldnt create a billing document since the delivery was incomplete. Although the delivery had a status not relevant for picking and no WMS activity required, the delivery incompletion log showed picking qty missing error.
Since the delivery was pgied, I reversed the PGI, deleted the line item from the delivery, and created the same line item again. Subsequently, the delivery got PGIed and invoice was created.But the document flow of the delivery and invoice doesnt show the order number now. Also, the same line item in the order now shows as open.
Please advice why this happened and what should be done now.
This is a bit urgent.
Thanks in advance.