Right now, I am a one man department juggling several different tasks, from IT help desk to systems administrator to support and operations. I have managed to get by in this situation (somehow) for quite some time, but I feel like there has to be a better way to keep myself organized and sane. I have tried an online PM tool about a year ago (I am sorry, I can't remember the name!) and it didn't really suit me. What are your top tools and tactics for staying organized?