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Manager IT CRM | 3 - 8 Years | Kolkata | Tata Steel Group

Post Author : SAPTechies Jobs
Post Date : 15 Sep 2015 4:53 pm
Company Name : Tata Steel Group
Job Location : Kolkata-West Bengal
Function Area : CRM (Customer Relationship Management), ERP (Enterprise Resource Planning)
Experience Min. 3 Years
Max. 8 Years
Key Skills : customer relationship management,SAP R3/ ABAP/ Oracle ADF/ D2K / .Net/

Job Description

MAIN PURPOSE OF JOB: • Develop technical design for IT solution to the functional requirements for analytics & reporting in SAP BI/BO for various levels of management reporting • Develop data cubes, DSO , Bex query, ETLs etc as part of solution development • Do technical development of the designed solutions • Develop test scenarios and test cases for acceptance testing of reports & analytics by the business users • Conduct all the relevant testing’s for eg functional testing, stress testing, performance testing, concurrency testing, dry run etc as per functional needs • Conduct testing of impacted objects in case of any upgrades in the eco system such as SAP ECC, SAP CRM, SAP-BI/BO, MES etc Conduct corrections / enhancements in the reports and analytics to accommodate the emerging business needs/requirements KEY ACCOUNTABILITIES: Compliance to Plan • Design and IT enable Business Processes Managing the per guideline of Quality Management Systems ISO 9001, ISO 2000, ISO 27001 Compliance to SLA/MOUs with key business users of Business units • Working with various support groups in ITS to ensure compliance to agreed SLA & MOUs with key stakeholdersEfficient IT Service Delivery Seek Opportunity to optimize IT cost and create business value thru IT services

Desired Profile

B Tech / BE ./ MCA / MBA or MSc (Physics/ Chemistry/ Mathematics/ Statistics) - Minimum 3 year experience in IT - Working Knowledge of Process and Procedures of working in ITS as per IQMS - Knowledge on Oracle database preferably 10G and above - Must be Proficient in at least 2 technology platforms such as SAP R3/ ABAP/ Oracle ADF/ D2K / .Net/ Object Oriented ABAP / JAVA / Lotus Notes
Education:UG -B.Tech/B.E. - Mechanical 
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 
Doctorate - Doctorate Not Required, Any Doctorate - Any Specialization

Company Profile

Established in 1907 as Asias first integrated private sector steel company, Tata Steel Group is among the top-ten global steel companies with an annual crude steel capacity of over 29 million tonnes per annum (mtpa). It is now the worlds second-most geographically-diversified steel producer, with operations in 26 countries and a commercial presence in over 50 countries. The Tata Steel Group, with a turnover of US$ 24.82 billion in FY 13, has over 80,000 employees across five continents.

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