In the ELSTER window, when you choose the Retrieve Data button, the application displays the following error message:
Error during validation, data not plausible
Kindly Identify one of the following causes described below and perform the relevant steps to solve it.
A) In the Company Details window (Administration → System Initialization → Company Details), on the General tab, the following values are missing:
Company Name : Maximum Lenght is 45 characters see 2268491
Street / PO Box
B) In the Company Details window (Administration → System Initialization → Company Details),on the Accounting Data tab, the following value is either missing or incorrect:
In addition to validating that the tax office has been entered, the ELSTER add-on also checks that it can be associated with the specific 'bundesland' selected in the ELSTER window, and performs additional control checks.
If you use a correct tax office in the Company Details window, but choose a wrong 'bundesland' (state) in the ELSTER retrieve window, an error occurs during validation.
C) In the Tax Declaration Boxes - Setup window (Administration → Setup → Financials → Tax → Tax Declaration Boxes), the following field is incorrect or deemed illogical according to ELSTER:
1 - Incorrect:
Box 35 is expected by authorities to be the Base Amount, but the user defines it as Tax Amount.
2 - Illogical:
Box 35 is defined as the Base Amount but is not linked to a particular Tax Code 'Y'. However, Tax Code 'Y' is included in another box, Box 36, which ELSTER expects to be the recipient of the Tax Amount of Box 35.
Check the correctness of your definitions of Tax Boxes and Tax Codes by using actual ELSTER forms and queries to tax advisors.