We are not able to start Sales Order Fiori apps because partner function not mapped correctly.
To find out whether your customizing is complete, execute transaction se16 and open table KNVP. Select entries from the table were field PERNR is equal to that of employee id of sales employee. For the required sales area and customer, there should be at least one entry with value VE in field PARVW . Instead VE, if there is SE, PE etc the app will not work.
This table is updated when customer is linked with a partner function(PE/SE) in transaction XD02. The sales order app only works with partner function VE for sales employee. In other words by standard the customers are mapped to the Employee by Partner Function VE.
If you used SE, PE or any other Partner Function, you have to map this Partner Function to VE.
- Partner Function : VE
- Name : Sales Employee
- Partner Description : PE
You do this in SPRO under the following path.
SPRO > Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Folder: Partner Function Conversion.
After the mapping is done, if you execute transaction XD02 and go to Partner Function tab in Sales Area,
1. Only the mapped partner function is visible in F4 help for sales employee . For example if PE or SE is mapped to VE, then only PE or SE is available.
2. When a customer is linked to partner function (PE/SE) , the table KNVP is always updated with value VE for field PARVW.