Sales value field in not getting updated after creating the billing

Updated May 18, 2018

We are on 4.6b. we are going for credit management but facing one problem. in fd32- customer credit management change - the sales value feild in not getting updated after creating the billing. eg. when i create the order - the order value get updated in the sales value in fd32. after creating the delivery - that value remains same in the feild of sales value. but when i am going for billing (delivery related), the bill value is appearing in 'receivables' but the amount in 'sales value' is not getting reduced. because of this the credit exposure is increasing continuously.
update group for corrosponding credit ctrl area is 12. also the item is mark for credit update.
can anyone tell the missing link?

Thanking in advance

Comments

17 Jan 2012 6:21 am rekha
Hi,

You need to check couple of settings like:

1. Your customer should be assigned the credit control area.

2. In your Item Category Credit should be active.

Regards,

17 Jan 2012 6:21 am rekha
customer is assign to concorn CCA and item category is mark for credit active

17 Jan 2012 6:22 am rekha
Hi,

Check the credit update group in the transaction OB45. The credit update group controls
when the values of open sales orders, deliveries and billing documents are updated. It
should be '000012'.

Further also refer to the OSS note 18613.

Have fun