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SAP Session Getting Disconnected Randomly

Updated May 18, 2018

Hi,

We have a strange issue, where users are getting disconnected from SAP randomly.

And thing is we have various SAP servers, ECC, HR, BW, SNC, PI, SRM, CRM and its happening for all of them.

Mon Jul 1 17:52:08 2013
SoftCancel request for T136 U27771 M0 received from REMOTE_TERMINAL

Mon Jul 1 17:54:18 2013
SoftCancel request for T291 U30754 M0 received from REMOTE_TERMINAL

Mon Jul 1 18:01:18 2013
DpHdlDeadWp: restart wp (pid=8061144) automatically

Mon Jul 1 18:01:24 2013
DpHdlDeadWp: restart wp (pid=15401168) automatically

Mon Jul 1 18:38:14 2013
Network error of client T62, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3
Client address of T62 is 152.144.232.2(152.144.232.2)
***LOG Q04=> DpRTmPrep, NiBufReceive (3291 NEX19BE 62 CDC1-LTP1600) [dpxxdisp.c 12238]
RM-T62, U3291, 010 NEX19BE, CDC1-LTP160078, 18:37:59, M0, W1, FB03, 2/2


Comments

  • 05 Jul 2013 7:28 am Rohit Mahajan
    Hello
    How are the users connecting to the SAP system ?
    Is there a Webdispatcher setup ?
    Are the users connecting from office facing this problem or from remote offices or through VPN ?
    Most likely this can be due to a bad network.

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