How to stop the Scheduled Desktop Intelligence or Crystal Report?
We want to stop the scheduled Desktop Intelligence or Crystal Report because it contains no data and is being sent to an email recipient.
To resolve this issue kindly follow the below steps:
In general delivery, rules are only supported by Crystal Reports and Desktop intelligence publications. you can see below some information for empty delivery rules, which prevent the delivery of documents with no data.
In the delivery rule page, there is a drop-down box where you can specify whether the document should be delivered if no data is present.
Desktop Intelligence publications don't directly support the empty delivery rule, you can mimic them by adding a document delivery rule that will do a count on the rows.