ERP (Enterprise Resource Planning)
ERP (Enterprise Resource Planning) Forum
The system issues error message CRM_OFI 002 ("Orgfinder: No value found for Organizational Unit &1") when I save a service request.
I do not want to use CO integration. Can I prevent this error message?
Thanks in advance.
Even if you do not use controlling for the service request, the overall scenario still permits controlling integration. The service request itself is not replicated to ERP. It is, however, possible for a follow-up document whose data is to be replicated to ERP to be created for the service request . This follow-on document can be relevant to CO. in this case, when you update the CO-relevant information for the follow-on document, the system also expects CO information about the predecessor (service request). If this CO information does not exist in ERP, the system issues error messages.
To prevent error message CRM_OFI 002 from being issued for the service request, maintain the missing entries in Organizational Management. Alternatively, you can open the AdminConsole (SMOEAC) and prevent the document type used from being distributed using BUS_TRANS_MSG.
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