There is a Tier Class in a Loyalty program. This class has a start/end tier period, assesment date and so on as classes attributes.
At assesment day all member's points will be compared to defined criterias to up/downgrade member's tier. Which workflow do this and how?
To process only one member Siebel use "LOY Engine - Process Tier Workflow", but in my case all users must be processed. Maybe I must use tier in "LOY Program Tiers Admin View" instead of "LOY Member Tier View" with Process Tier Workflow?