I have encountered an issue in SAP loans management and I am not good in this area. So, I would really appreciate your help.
Issue is, when the user is trying to transfer the credit balance of 250 from trading account to loan through FN8X, system triggers error message as ‘Net pay off amount 250 is greater than the available capital 0.00’. But loan contract contains effective capital of 250. Customer account doesn’t contain open item for 250. I have tried sap 487725 but it doesn’t resolve the issue.
Please let me know if you need more information.