Hello, everyone. First, I must say I do not use SAP myself. I install it for users in my office. I must upgrade everyone's computer to Win7 32 bit and SAP to 7.2 and the first people receiving it have complained about two things.
1. When they type in a new section in the search bar and press enter, the old version took them to that section. Now, the search does not take them anywhere. They must go back to their favorites and click on the section they want to go to. Furthermore, when they process an order and then try to go to another section from the search bar, they get an error screen saying "the sap application has to terminate due to an abap runtime error". I am attaching a screenshot of it.
2. They want their cached entries of previous searches to be loaded on the new system. Can I just follow the paths of the cache files and copy them to the new system? Or must I go about it a different way?
If anyone can provide any insight into these two questions, I would be grateful.
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