SAP Business One
SAP Business One Forum
I am getting an warning Message in customer sync: B1_Customer_Group_Missing.
Kindly share your valuable views here.
Thanks in advance.
The warning message indicates that you have other Customer Groups in SAP Business One maintained than in SAP Customer Checkout are available. To avoid this warning message it is necessary to create the relevant entry in the Configuration of SAP Customer Checkout.
Go to TAB "Sales" - "Customer Group". Select the "Edit" Button, click on "New Entry" and insert a Description of the Customer Group in Field "Description" and insert the relevant ID in the field "Code". Save your settings.
When you make a new customer synchronization this warning message should be gone. But please keep in mind that the Code for the customer group is the technical code from SAP Business One, and not the numbering which you can see if you select in SAP Business One: Administration --> Definition --> Business Partner --> Customer Groups. You have to find out the technical ID with the Query Generator. Go to "Extras --> Query --> Query Generator". Insert "*" in the select field and "OCRG" in the "From" field. Execute the query and the results will be shown.
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