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Warning while persisting customer: xyz Mapping for Country code

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Warning while persisting customer: xyz Mapping for Country code
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Warning Message in customer sync: warning while persisting customer: xyz Mapping for Country code "XY" is missing

The warning message indicates that you have maintained Customer Groups in SAP Business One which are not available in SAP Customer Checkout. Depending on the Release of SAP Customer Checkout which you are running there are 2 different possibilities to avoid the warning message in future.

In 1.0 Service Pack 03 and below a field mapping in SAP Customer Checkout is required. You can maintain it in the SAP Customer Checkout Configuration à TAB “Cash Desk” Switch to the “Edit Mode” à Select “New Entry” and Insert/select "COUNTRY_CODE" in the Local field name, select the Country (Value in SAP Customer Checkout) in Local field value and enter a description in the field Description. Then insert/select "CountryCode" in the "Target field name" and insert the relevant Value (Country Code which is maintained in SAP Business One) in the field "Target field value". After saving, please schedule a new full synchronization. The warning message should be gone. Please see the example below:

Local field name

Local field value

Description

Target field name

Target field value

COUNTRY_CODE

CH-Switzerland

Switzerland

CountryCode

CH

COUNTRY_CODE

AT-Austria

Austria

CountryCode

AT

In  2.0 and above a field mapping in SAP Customer Checkout is only required if the country codes for SAP BusinessOne do not match to the country code for SAP Customer Checkout.
A hypotetical example would be if SAP Business One uses GER code for Germany and SAP Customer Checkout uses DE code for Germany.

You can maintain it in the SAP Customer Checkout Configuration à TAB “Cash Desk” Switch to the “Edit Mode” à Select “New Entry” and Insert/select "COUNTRY_CODE" in the Local field name, select the Country (Value in SAP Customer Checkout) in Local field value and enter a description in the field Description. Then insert/select "CountryCode" in the "Target field name" and insert the relevant Value (Country Code which is maintained in SAP Business One) in the field "Target field value". After saving, please schedule a new full synchronization. The warning message should be gone. Please see the example below:

Local field name

Local field value

Description

Target field name

Target field value

COUNTRY_CODE

DE

Germany

CountryCode

GER

COUNTRY_CODE

AT

Austria

CountryCode

AUS

 


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