We are creating an output device in transaction SPAD for a specific printer model. When we are selecting a device type matching our printer model we are having the following problem while using the Device Type Selection Wizard.
The printer model is not included in the list given by the Device Type Selection Wizard.
The printer model is included in the list, however, there is no suitable device type for the required language (e.g. Greek) available.
To resolve this issue kindly proceed with the following details in the given order:
- Please Update the Device Type Selection Wizard data according to SAP1036961.
- If the printer model is still not visible or the required language support is still not available, check the vendor-specific s that are listed in 1097990. If you cannot find a matching device type:
- Search the Internet for the specifications of your printer model. The SAP System supports the following printer description languages (PDL): PCL, Postscript, ZPL II, IPL, ESC/Page V4, Prescribe, SATO SBPL, Printronix P7/Thermal and ESC/Page. If the specification does not list any of these PDLs, if it describes the printer model as host-based or states only Microsoft Windows as supported platforms, you can proceed to step 3.
- If the printer models supports one of the PDLs listed above, read SAP 1100779 for a list of all members of SAP's Printer Vendor Program.
- If the printer vendor is a gold-level member of the SAP Printer Vendor program, open a customer message on the vendor-specific component BC-CCM-PRN-PVP*. The message will then be forwarded to your printer vendor.
- If the printer vendor is silver-level member of the SAP Printer Vendor program, contact your printer vendor directly. Contact data is listed in the Printer Vendor Wizard assigned to the printer vendor. (A full list of all Printer Vendor Wizard s is available in SAP 1097990.)
- If the printer vendor is not a member of the SAP Printer Vendor program, contact your printer vendor directly.
- If no native device type is available for your printer, you can use one of the generic device types SAPWIN or SWINCF, and connect the printer with access method G or S. Required for this option is a Windows frontend (G) or an Windows print server (S) and a Windows printer driver.
Read here for List of Supported Printers/Device Types