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Insert Comment Button is Greyed out in a Web Intelligence Report

Updated May 18, 2018

I am not able to insert  the comments in Web Intelligence. Insert Comment button is greyed out in the report.

There are the following ways for inserting comments into WebI reports:

  • Right-click anywhere on the report and click --> Insert --> Comment

  • In the Report Elements tab, click --> Cell --> Predefined Cell --> Comment

  • In the Report Elements tab, click --> Comment --> Insert Comment

The buttons are greyed out because the report has not been saved yet to the CMS repository. Comments are stored by default in the Audit database, but it can be changed manually. Comments are linked to the report's unique CUID. When Saving As the report, the comments are lost.

Make sure to save the document first before you create comments. A document that has not been saved cannot contain comments