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How to activate your new Service Data Control Center, SAP Solution Manager

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How to activate your new Service Data Control Center, SAP Solution Manager
Stechies

How to activate your new Service Data Control Center, SAP Solution Manager

The new Service Data Control Center –Scenario Without a SAP Solution Manager system- Local Activation of the new Service Data Control Center

Learn how to activate your new Service Data Control Center in your satellite system After you finished this tutorial, you will be able to:

Activate the new Service Data Control Center locally

Perform all the activation steps

Check if the activation was successful

Manually create a RFC destination to the SAP Service system

SAP R/3 System

The new Service Data Control Center, use transaction code ‘SDCCN’.

 

 

Service Data Control Center

When you start the transaction , the ‘To do’ view is displayed. Initially the new Service Data Control Center is not active. So no tasks are displayed or processed.

Before the new service Data Control Center is activated, the old Service Data Control Center (transaction SDCC) will be active in your system. To see what happens after we activate the new Service Data Control Center, first start the Service Data Control Center (type /nsdcc in the command field).

 

  

Service Data Control Center

Service Data Control Center This is the old Service Data Control Center. Here, session data is collected by a job called ‘AUTO_SESSION_MANAGER’.

To check whether this job is active in your system, choose ‘Autom. Sess. Manager’.

 

 

Service Data Control Center

Service Data Control Center Choose ‘Controls’.

 

 

Service Data Control Center

Service Data Control Center The dialog box confirms that the AUTO_SESSION_MANAGER job is active. If the new Service Data Control Center is activated, this job will no longer be needed and it will be removed. Confirm to return to the main screen.

 

 

Service Data Control Center

Service Data Control Center Start the new Service Data Control Center

Type/nsdccn in the command field.

 

 

Service Data Control Center

Activate the new Service Data Control Center Choose ‘Utilities’.

 

 

 

Service Data Control Center

Activate the new Service Data Control Center Choose ‘Activate’.

 

  

Service Data Control Center

Activate the new Service Data Control Center Choose ‘Yes’ to confirm.

 

 

Service Data Control Center

Activate the new Service Data Control Center The activation has started and the first steps include: Remove the old background job AUTO_SESSION_MANAGER for the Service Data Control Center

Checking the settings tables for missing entries, and adding them if necessary Automatically creating a RFC destination to the SAP Service system

Choose ‘Yes’ to create the RFC  destination to the SAP Service system.

 

 

SAP R/3

Activate the new Service Data Control Center A dialog box confirms that the RFC destination has been created. Choose ‘Continue’.

 

 

SAP R/3

Activate the new Service Data Control Center The new RFC destination ‘SDCC_OSS’ to the SAP Service system requires a working ‘SAPOSS’ RFC destination that points to the SAP service system. The router string of the ‘SAPOSS’ RFC destination is used for the new RFC destination ‘SDCC_OSS’. If your SAPOSS destination is not working or does not point to the SAP Service system, the new RFC destination ‘SDCC_OSS’ will not be created. Choose ‘Continue’.

 

 

SAP R/3

Activate the new Service Data Control Center The new RFC destination cannot be created, you have the option to repair your ‘SAPOSS’ RFC destination and manually create the new RFC destination ‘SDCC_OSS’ later.  Choose ‘Continue’.

 

 

SAP R/3
Activate the new Service Data Control Center Next, a ‘Maintenance Package’ task is created. This is a background task, which performs all the steps to enable you to automate data collection for your services. A dialog box displays the  task ID. Choose ‘Continue’.

 

 

SAP R/3

 Activate the new Service Data Control Center A ‘Service Preparation Check’ task is created. This is a dialog task, which means it will not be processed by the Task Processor job. The ‘Service Preparation Check’ task functions as a reminder to you to check’ task functions as a reminder to you to check for updates to the TCC Service Tools.

A dialog box displays the task ID. Choose ‘Continue’.

 

 

SAP R/3

Activate the new Service Data Control Center T start processing the new tasks, you have must schedule the Task Processor job. Choose ‘Yes’ to schedule the Task Processor job.

 

 

 

Local initialization of new sddc

Activate the new Service Data Control Center The steps performed are displayed.  Choose ‘Exit’.

 

 

 

Service Data Control Center

Task Processor Activation is now complete. The ‘Maintenance Package’ task and the ‘Service Preparation Check ‘ task are now displayed in the ‘To do’ view. To check whether the Task Processor job is scheduled correctly, choose ‘Goto’.

 

 

Service Data Control Center

Task Processor Choose ‘Settings’-> ‘Task Processor’

 

 

Service Data Control Center

The status Is  activate. The job is scheduled to run hourly, starting at 13:43:57 on October 6, 2004. Scroll down and choose ‘Exit’ to return to the ‘To do’ view.

 

 

Service Data Control Center

Choose ‘Task Log’.

 

 

Service Data Control Center

Task Log

Note the activation steps:

Remove of the ‘Auto_Session_Manager’ job

Initialization of all relevant settings tables

Creation of the ‘Maintenance Package’ task

Creation of the ‘Service Preparation Check’ task

Scheduling of the ‘Task Processor’ job locking of the Service Data Control Center

To check whether the old Service Data Control Center is locked, call transaction ‘SDCC’ in a new window.

Type ‘/osdcc’ in the command field.

 

 

Service Data Control Center

Locked old Service Data Control Center An error message is displayed. Choose ‘Exit’.

 

 

SAP R/3 System

Locked old Service Data Control Center Choose ‘Exit’ to close the new window.

 

 

Service Data Control Center

Display the RFC Destination to the SAP Service System Now, let’s Check the RFC destination ‘SDCC_OSS’ to the SAP Service System. Choose ‘Goto’.

 

 

Service Data Control Center

Display the RFC Destination to the SAP Service System Choose ‘Settings’->’Task-specific’.

 

 

 

  

Settings- Task –specific

Display the RFC Destination to the SAP Service System to display the RFC settings, choose ‘Task-specific settings’-> ‘ Session Data Collection’ -> ‘RFC Destination’ -> ‘Settings’.

 

 

Settings- Task –specific

Display the RFC Destination to the SAP Service System Choose the ‘Destinations’ tab to display the RFC destinations know to the new Service Data Control Center.

 

 

Settings- Task –specific

Test a RFC Destination This overview displays the RFC destination that was automatically created to the SAP Service system. To test whether it is functional, first select it.

 

 

 

Settings- Task –specific

Test a RFC Destination Scroll down and choose the icon ‘Test RFC destination’.

 

 

 

Settings- Task –specific

Test a RFC Destination A summary of the test is displayed. The test performs the following steps:

An authorization logon check (same as in transaction sm59: test-> authorization).

An authorization check for all the required function groups. If an authorization is missing, it will be listed here. Choose Exit.

 

 

Settings- Task –specific

Go to Transaction SM59 If you need to repair a RFC destination, you can go directly to transaction sm59 by scrolling down and ad choosing ‘Vie RFC destinations in Transaction sm59’.

 

 

 

Display and maintain RFC destinations

Go to Transaction SM59 All the RFC destinations in the system are maintained here. Choose Exit to return.

 

 

Settings- Task –specific

Manually create a RFC Destination to the SAP Service System. If the RFC destination to the SAP Service system could not be created when you activated the SAP Solution Data Manager because your RFC destination ‘SAPOSS’ was not functional, you will first need to repair the RFC destination ‘SAPOSS’. Then you can create the RFC destination ‘SDCC_OSS’ manually.

First, Scroll down and change to ‘Exit’ mode.

 

 

Settings- Task –specific

Manually Create a RFC Destination to the SAP Service System Scroll down and choose ‘Create Destination to the SAPNet R/3 Frontend’.

 

 

 

Settings- Task –specific

Manually Create a RFC Destination to the SAP Service System A  dialog box confirms that the RFC destination ‘SDCC_OSS’ was created. Choose ‘Continue’.

 

 

 

 

Settings- Task –specific

Manually Create a RFC Destination to the SAP Service System The RFC Destination ‘SDCC_OSS” that we have just created is now displayed in the RFC destination overview. To save the RFC destination, choose ‘Continue’.

Scroll down and choose ‘Confirm’

 

 

 

 

 


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