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SAP CRM ERP Tool Certification Cost and Course Duration in India

Updated May 18, 2018

SAP CRM Courses

A well designed SAP CRM course incorporates many modules connected with customer relationship management and covers areas in e-commerce, marketing, middleware, sales, analytics and customer services. SAP CRM (Customer Relationship Management) courses are designed to deliver mastery level instructions that help candidates use the components of the module with accuracy and ease. Those interested in these training sessions should possess a zeal for excellence and hard work and a willingness to learn new things. In addition, they should have good communication skills and the right team spirit too.

SAP CRM Certification Cost and Duration

Course Name and Code Duration Cost (Rs.)
SAPCRM- Overview of the SAP CRM Solution 3 days 1,00,000 to 1,50,000
CR500- CRM Middleware 2 days 80,000 to 1,10,000
CR580- SAP CRM User Interface 4 days 1,500,00 to 2,00,000
CR100- CRM Customizing Fundamentals 5 days 2,00,000 to 2,50,000
TCRM10- CRM - Fundamentals I 5 days 2,00,000 to 2,50,000
TCRM20- CRM Fundamentals II 10 days 4,00,000 to 5,00,000

The topics covered by this program are:

  • SAP basic navigation and an overview of ERP
  • Overview of CRM solutions and introduction SAP CRM architecture
  • SAP CRM marketing, analytics and e-commerce components
  • SAP CRM channel management and sales
  • SAP interaction center and other services
  • Integration with other SAP modules
  • Middleware settings and activity management
  • Organizational models and territory management
  • CRM basic data & customization settings for business partners and so forth.

The duration of the SAP CRM course may vary from 5 to 40 days and the fees are based on the methodologies of specific institutes.

SAP CRM certification offers new dimensions jobs in the field of sales, marketing, analysis, customer care, technical support, opportunity management etc.The job profiles can be of SAP CRM consultant, SAP CRM functional consultant, SAP CRM technical consultant.

The job profile is based on companies strategies, candidates experience and skills posses. The average salary of a SAP CRM consultant in India is of about 6.22 lacs with companies like IBM India paying high as 7.65 lacs to its SAP CRM consultant.

The average salary of  functional consultant in SAP CRM is of the range of 5.98 lac p.a with Accenture services pvt ltd paying upto 8.05 lacs p.a and wipro infotec ltd as high up to 4.17 lac p. a

The average salaries of SAP CRM technical consultant is 6.04 lacs p.a with IBM India pvt ltd paying 7.38 lacs p.a.

Thus average salaries of SAP CRM professionals in INDIA is 7.08 lacs p.a and the salaries grow with experience and skills imparted in the individual. The top paying companies for SAP CRM professionals in India are ONGC with 33 lacs p.a, Siemens Ltd with 14. 66 lac p. a and HCL CDC 10 lacs p. a

The educational qualification which extracts high return in case of SAP CRM is of MTech followed by MBA or PGDM and then B.Tech or BE.


  • 27 Jul 2017 12:56 pm Romil Tripathi Best Answer

    SAP CRM training covers a variety of subjects which imparts skills and knowledge of customer relationship management and includes topics such as analytics, sales, e-Commerce, marketing, Middleware, sales, and Customer services.

    • SAP basic navigation, ERP overview
    • CRM Solution Overview and Introduction to Architecture of SAP CRM
    • SAP CRM Analytics, SAP CRM Marketing, SAP CRM E-Commerce
    • SAP CRM Channel Management, SAP CRM Sales
    • SAP Interaction Center, SAP Service
    • Integration with other SAP modules
    • CRM Basic data & customizing settings for Business partner, Organizational model, Territory Management
    • Activity Management and Middleware settings

    The duration of the course could vary from 5 days to 40 days and is totally based on the institute and candidates proficiency.

  • 28 Oct 2014 1:52 pm Manmeet Arora


    Firstly, fantastic work that you are carrying on in the forum. 

    Secondly, I would appreciate if you could advise me my next step. I have close  10+ years of experience in Sales, Business Development , Key Account Management, Brand Management, Public Relations  Development, Marketing, Market R&D, Client Servicing so on and so forth in various different verticals and currently working as a Sr.Business Manager. I  come from a technical academics background. I did (BCA+PGDBA),  SAP ERP is where I want to be now as I am not fixed on any domain, I am looking forward to get into SAP CRM training (Functional) and start a fresh career into SAP.   

    My questions are :     

    a)  With 10+ years of business Development experience and completing SAP CRM module, will this enhance my career ,though I might have to start from scratch, but on the longer how does the stand look like with my profile?     

    b) What would be the combination module along with SAP CRM that I can focus in the future (SD/MM/SEM/BP/PLM/SRM/SEM/QM/CS/IS/EP) etc?     


    This is a very calculative move I would like to make and it would help in decision making with your valuable advise.

    Also if you can guide me with some honest and good training centres in Pune from where i can enroll for this certification.

    I look forward to hearing from you as early as possible.     

    Thank you,

     Manmeet Arora

  • 13 Feb 2015 9:23 am Guest


    I am looking for SAP CRM Technical and Functional Training as regular class training if it is avaialble in Bangalore. could you pls suggest any available.





  • 09 Feb 2017 12:44 pm Guest

    I've completed my M.E in Computer Engineering.I am working as a quality analyst.Can I change my career to SAP QM?