Metadata is all the data regarding data. CRM has quite a lot of Metadata, which includes the types of field, auditing, optionsetvalue,etc. For retrieving metadata the user is required to use webservices, RetrieveEntityRequest for entity Metadata and RetrieveAttributeRequest.
Yes, SAP CRM can be integrated with various social networking sites. SAP CRM uses social media to enhance customer engagement.
SAP GUI is typically used to performing various administration tasks in SAP CRM. For performing customization and configuration of CRM activities, the client tool is advised to be used by SAP known as SAP CRM WebClient User Interface.
In CRM, text can be utilized for exchanging the information between the customers, partners or between the users. Text can be created for sales document header, customer master, item, billing document header and item and so on.
Partner function defines the organization and people with whom the business is being done, which encompasses any kind of business transaction.
Partner function includes the information such as:
BADI CRM_CONFIG_BADI is used to configure the CRM order.
The Basic responsibility of a CRM Functional Consultant is listed below:
Currently, there is no specific path in customizing in SPRO for making modifications or adding or removing the partner functions in table CRMC_PAR_FCT_NAM, which is utilized during searching.
The user can successfully make changes to the entries in this table directly via transaction SE16, however, any changes to the table this way will be considered as a modification to the standard, and SAP will not be responsible for this. Customer will make the changes at their own risk, to the table in SE16.
Post creation, an extension field cannot be modified or edited, therefore a new one should be created. For creating a new extension field and limit its characters,
A user has to perform the following steps listed below:
a) Defining the Checklist Profile
b) Assigning the Checklist Profile to your Transaction Type
c) Defining the Service Manager Profile
d) Assigning the Rule Policy to the Service Manager Profile
e) Setting up Conditions of the Rule Policy
f) Setting up the Item Category Determination like below and both Transaction Type and Item Category should be defined already in the system.
The settings for the SetTypes have to be done in transaction COMM_HIERARCHY. This should encompass the set types which is used in CRM.
In order to resolve this error please use t-code OACT and maintain the Document Area: CRM and Content Rep. CRMORDER for Category CRMORDER.
User can inquire all about the business partners for each and every order in VBPA when vbeln=order number, parvw=partner kind, kunnr = partner code
A user can add Product Category Description in another language by following the steps listed below:
In order to access BW report via CRM webUI, user have to configure the SSO between CRM and BW (unique hai).