Upon trying to open Heatmap report, an error message appears:
The Flash control is not responding. Possibly the Java plug-in of the browser is deactivated or not installed.
Wrong Extension files in GRRM_DASHBOARD webdynpro component.
Go to transaction SE80 and perform the following steps:
- Select "Webdynpro Comp. / Intf" in the drop down list;
- Type "GRRM_DASHBOARD" webdynpro component;
- Locate the folder MIMEs and open the nodes down;
- You will see that 2 files named "HeatMap-debug.swf.BAK" and "HeatMap.swf.BAK" have a .BAK extension on their names.
- You will need to remove the extension .BAK from these two files and leave the names as "HeatMap-debug.swf" and "HeatMap.swf" by renaming them.