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SAP CS (Customer Service)
Definition -What is SAP CS (Customer Services)?
SAP Customer Services (CS) - a popular SAP ERP tool that offers the basic functionalities to a vast range of customer specific tasks, is considered to be an important extension of the Sales and Distribution (SD) module. In the present competitive scenario, customers like to purchase from organizations/ service providers that have a higher customer satisfaction quotient. Under the circumstances, it becomes essential to offer better after sale and customer services in every industrial vertical or commercial sector.
Along with offering the best services for warranties (for the goods purchased by customers) to taking the right steps for maintaining customer loyalty, providing the right help desk services, and placing an organization far ahead of its competition by increasing the levels of sales; the SAP CS (Customer Services) module goes a long way in offering the highest levels of customer satisfaction too. Excellent customer services are vital for the growth and development of an organization and can be easily achieved via the integration of effective functionalities and SAP client services applications.
The processes linked with SAP CS functionality are directly linked to the services offered to customers. They may range from minor repairs to product warranties and beyond. The provision of services to customers for these reasons goes a long way in developing customer loyalty. With more and more organizations coming into the fray, the demand for unique services is definitely o the rise. So, to attain higher levels of competitiveness and be ahead in the race, companies are looking towards providing the best in customer services and keeping their customers totally satisfied. SAP CS tools offer a range of benefits in return and repair processes and call for better control, easier tracking of grievances and management of diverse work centers, functional locations and equipments.
For best results, these SAP CS components require a well conceived integration with other modules like SAP CO and SAP MM (Materials Management).
- SAP CS Course & Certification Fee
The SAP CS course focuses on providing end to end implementation knowledge of the functionalities of Customer service domain. It provides knowledge of technical objectives, service agreements ...
- Job Profile & Salary Package for SAP CS Consultant
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- SAP CS (Customer Services) Module Course, Fees, Career and Certification
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- Qualifications and Skills requires to become a CS Consultant
The SAP CS course helps to gain hands on experience to run efficiently the SAP CS Module. The SAP CS module helps in maintaining product information to enable consistent, high-quality services. ...
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