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Error: Service cannot be reached if external alias references SICF service with underscore

Updated Jun 04, 2019

User is getting error message Service cannot be reached if external alias references SICF service with underscore.

Solution

We are taking in assumption 

- Service path in the ICF tree is called /sap/my_test

- External alias with the name /sap/my/test

- When you call the ICF path /sap/my_test, the system terminates the call with an HTTP return code 404 and the error message "Service cannot be reached".

You can solve this problem by updating SAP_BASIS Patch 

SAPKB73112
SAPKB74007


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