Customer wants to install SAP/Include different modules of SAP viz. MM/SD/FI/CO/PP etc. This is implementation project. Here one needs to integrate several modules, migrate data from Legacy system to SAP system. Need to prepare interfaces/RFC's to interact with 3rd party systems.
Customer has already installed SAP & wants to give the work of maintaining those systems. This is support project
Customer has SAP Version 4.6b and wants to update his version i.e. wants to go to Version 4.7. This is upgrade project
Customer has upgraded his version & wants to rollout country specific changes. This is rollout project.