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STMS: RFC_COMMUNICATION_FAILURE rc: CM_PRODUCT_SPECIFIC

Updated May 18, 2018

RFC_COMMUNICATION_FAILURE While doing STMS

Error Log in SM21

In the dev trace file dev_wXX we have more information to analyze:

M  ***LOG Q0I=> NiPGetHostByName: '<HOSTNAME>' not found: getaddrinfo (4: Interrupted system call) [/bas/742_REL/src/base/ni/niuxi.c
M  *** ERROR => NiHLGetNodeAddr: NiPGetHostByName failed (rc=-1) [nixxhl.cpp   283]
M  {root-id=6EAB5D8583281ED4BEC6D1A5B03F9C53}_{conn-id=5552E43B22B06908E10000000A050C3C}_1
M
M  *****************************************************************************
M  *
M  *  LOCATION    SAP-Gateway on host <gwhost> / sapgw00
M  *  ERROR       hostname '<HOSTNAME>' unknown
M  *
M  *  TIME         
M  *  RELEASE     742
M  *  COMPONENT   NI (network interface)
M  *  VERSION     40
M  *  RC          -2
M  *  MODULE      /bas/742_REL/src/base/ni/nixxhl.cpp
M  *  LINE        198
M  *  DETAIL      NiHLGetNodeAddr: hostname cached as unknown
M  *  COUNTER     733696
M  *
M  *****************************************************************************


Comments

  • 10 Aug 2016 8:24 pm Rohit Mahajan Best Answer

    This error ocur because Hostname  '<HOSTNAME>' is not resolved.

    Check file /etc/hosts

    You must maintain all the IPs and hostnames in all your servers belonging to a transport landscape.
    Then, please, maintain the ip address and hostname on the local server.
    In case you use or have implemented some kind of DNS, please, consult with your network team.


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