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Maintain Service Connection Data in the SAP Support Portal

How to create and open service connections in the SAP Support Portal?

You can still only maintain service connection data in the SAP Support Portal (SAP Service Marketplace). The application is available on SAP Service Marketplace at

service.sap.com/serviceconnection

The complete user documentation is also available at:

service.sap.com/~sapidb/011000358700003071932006

For service connections, you must have a physical connection to SAP (ISDN, VPN, SNC, and so on). See also Note 35010; this note contains all the relevant information about this.

All service connections between your system and SAP are established through your SAProuter. Therefore, to prevent any unauthorized access to your system, a connection must ALWAYS be established from the customer system (a physical connection from SAP is not possible).

To ensure that SAP can access your R/3 installations, sapserv(x) must have access to the host on which the SAProuter software at your site is running.

Service Connector

To open a physical connection to SAP, you must also install the Service Connector for which the relevant information is available at

service.sap.com/serviceconnection

  • Service connection
  • Documentation
  • SAP Service Connector - Installation instructions

System Data Maintenance

The application for displaying and maintaining system data is available at:

service.sap.com/system-data

If you experience any problems with service connections, create a problem message under the component XX-SER-NET-HTL.


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