Hello Experts,
I have recently faced an interview of a Company and the interviewer asked me these question which i have mentioned below:
First question : If a xyz sales person(may be he meant end user) so if XYZ sales person enters a xyz material with lets say quantity of 100,000 and later Customer returns 50,000 quantity due to any specific reasons, If I dont know which XYZ sales person made this order so where I will find about the sales person who made this XYZ material,I mean sales person INFO, and this is my question.. why is it necessary to know which sales person entered this xyz material number..cant we just go with the process like make returns thats it, or we also need to inquire about the sales person.. Is it IMG?
Second question : What is the T code to check the dispatches once its all done?
Third Question: What process is the return cycle of the billing if a customer wants to returns the product so obviously there will be effect to certain areas like inventory, finance,etc.. but the cycle please..
Kindly share your valuable answer for the above queries.
Thanks in advance.
1st question reply: SE16N and enter the table VBAK, You'll see who created the sales order (Created by). Of course you will see all the orders ever created or up to the number of hits ex: 500. If you have some reference you can easily just punch it in at same place and it will display the one Sales Order.
If you want front end then enter the Sales Order number in VA03 and go to the header you'll see who created the order. If they really mean a sales personnel or sales rep most likely they'll be using the partner functions to maintain the sales employee number anyways you can see it at same table entry VBAK.
Front end MM03 enter material number and click more info which is a little blue box. Back end SE16n MARA table should display material info.