I have recently faced an interview of a Company and the interviewer asked me these question which i have mentioned below:
First question : If a xyz sales person(may be he meant end user) so if XYZ sales person enters a xyz material with lets say quantity of 100,000 and later Customer returns 50,000 quantity due to any specific reasons, If I dont know which XYZ sales person made this order so where I will find about the sales person who made this XYZ material,I mean sales person INFO, and this is my question.. why is it necessary to know which sales person entered this xyz material number..cant we just go with the process like make returns thats it, or we also need to inquire about the sales person.. Is it IMG?
Second question : What is the T code to check the dispatches once its all done?
Third Question: What process is the return cycle of the billing if a customer wants to returns the product so obviously there will be effect to certain areas like inventory, finance,etc.. but the cycle please..
Kindly share your valuable answer for the above queries.
Thanks in advance.