Register Login

Order Management Interview Questions

Updated Dec 04, 2018

Hello Experts,

I have recently faced an interview of a Company and the interviewer asked me these question which i have mentioned below:

First question : If a xyz sales person(may be he meant end user) so if XYZ sales person enters a xyz material with lets say quantity of 100,000 and later Customer returns 50,000 quantity due to any specific reasons, If I dont know which XYZ sales person made this order so where I will find about the sales person who made this XYZ material,I mean sales person INFO, and this is my question.. why is it necessary to know which sales person entered this xyz material number..cant we just go with the process like make returns thats it, or we also need to inquire about the sales person.. Is it IMG?

Second question : What is the T code to check the dispatches once its all done?

Third Question: What process is the return cycle of the billing if a customer wants to returns the product so obviously there will be effect to certain areas like inventory, finance,etc.. but the cycle please..

Kindly share your valuable answer for the above queries.

Thanks in advance.


Comments

  • 01 Sep 2015 3:13 pm Romil Tripathi Helpful Answer

    1st question reply: SE16N and enter the table VBAK, You'll see who created the sales order (Created by). Of course you will see all the orders ever created or up to the number of hits ex: 500. If you have some reference you can easily just punch it in at same place and it will display the one Sales Order.

    If you want front end then enter the Sales Order number in VA03 and go to the header you'll see who created the order. If they really mean a sales personnel or sales rep most likely they'll be using the partner functions to maintain the sales employee number anyways you can see it at same table entry VBAK.

    Front end MM03 enter material number and click more info which is a little blue box. Back end SE16n MARA table should display material info.

  • 01 Sep 2015 3:15 pm Abhijeet Mudgal Helpful Answer

    For your query related to Sales person entering sales order, There's no need to check the log to see who has entered the order.. This is a normal practice in FMCGs.. Where every customer is assigned a sales person in customer master > sales area > partner function.. In standard VA05 report there's a button 'partner function' wherein one can execute report based on partner functions.. For customized partner function, a config is required to view the same in VA05 report's said functionality.

  • 01 Sep 2015 3:16 pm Abhijeet Mudgal Helpful Answer

    Additionally.. VA05 also has created by and created on fields on the report output.. If the audit trail is required.

  • 19 Jan 2016 12:36 am giridhar Helpful Answer

    In General in FMCG's nad also in manufacturing industries for the particular customer there will be a particular sales person assigned because the sales team is like bridge betweeent eh company and the customer incase even if you want to know the person responsible for it with the help of VBAK table easily we can figure the person out.

     


×