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Manager CRM & SAP Support | 4 - 8 Years | Mumbai | Piramal Realty

Post Author : SAPTechies Jobs
Post Date : 14 Jan 2016 3:55 pm
Company Name : Piramal Realty
Job Location : Mumbai-Maharashtra
Function Area : CRM (Customer Relationship Management)
Experience Min. 4 Years
Max. 8 Years
Key Skills : CRM SalesSAP SDSAP CRMMaster DataSAP Support

Job Description
Job Title: Manager CRM & SAP Support

Business: Real Estate

Location: Lower Parel

Purpose of the Job: To provide for after sales support for SAP-SD module and CRM system

Necessary Experience: 

BSc-IT/ENgineering/Science background; with 4 to 8 years of work experience in SAP - SD and CRM systems. 

Should have experience in implementing SAP SD.  

Key Roles/Responsibilities: 

o    Verify all new bookings in the system (SAP & CRM)
o    Ensure Sale Order generated within the specified TAT
o    Verify accounting document entries in SAP-SD & FI
o    Ensure integration between SAP & CRM(Sales force) system smoothly
o    Co-ordinate with internal SAP team, consultant and CRM consultants for new requirements and troubleshooting 
o    Should be able to upload material master data and project data on SAP for Real Estate projects 
o    Data accuracy check online and real time in SAP-SD & CRM systems
o    Ensure changes in Demand letter, receipts and documentation in system with multiple vendors
o    Inform the Relationship Manager regarding customers outstanding dues.
o    Reconciliation of Customer Account details in SAP with Accounts department.
o    Generate reports in SAP-SD and Sales force for management.
o    Understand functionalities for IT systems and documentation and provide need based support for customer service. 


Desired Profile

Education:UG -B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization 
PG - Post Graduation Not Required 
Doctorate - Doctorate Not Required

Company Profile

Piramal Realty

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