I have never applied the following procedure but i guess that would solve your issue.
1- Read the release notes of support package (very important)
2- Download the support packs from SAP Market place.
2.e. SAPCAR (optional, but probably the one you have is not updated one)
3- Create a temporary folder
4- Extract the SAPINSTnn_0-20000nnn.SAR and CTRLSAPDBnn_0-20000nnn.SAR
5- Extract OS independent (J2EERTnn_0-20000nnn.SAR) and apply first then OS dependent (J2EERTOSnn_0-20000nnn.SAR) and apply, order is important.
6- J2ee Engine patching would either be required to be done by sapinst or by SDM or JSPM tools. The details will be mentioned in the release notes.
7. First patch the Central Instance, when you run the sapinst
a. The patching should be done first for the Central Instance
i. The Option “Import Support Package nn”, when you run the sapinst.
b. Only then patch the Dialog instance
1. Choose the option “Support Package nn – Dialog Instance Update”
6 Restart the j2ee engine.
7 Check the status from the URL http://hostname:javaport/ -> “System Information”